Maximise your burn time

Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.

 

The Best way to burn a candle

Come prepared.
You need a wick trimmer and long matches. Trim your wick to the ideal length—¼ inch—and make sure none of the trimmings remain in the wax: "Debris in the candle causes the flame to flicker too high”.
Burn, baby, burn.
"The first burn is the most important—the candle wax must pool to the edge on the initial burn. We always like to remind people that wax has memory, meaning that if your candle doesn't burn to the edges, it will begin to tunnel and won't burn evenly the next time. Keeping the candle away from air streams like windows, open vents,  or fans is crucial."
But don't burn out.
"In the perfect scenario, a person would burn their candles for four hours each time and not more than once every 24 hours to prolong the life of that candle. Burning for more than four hours can cause the wick to form a mushroom, or carbon deposit, on the tip

Troubleshooting 

Troubleshoot tunnels. There are three ways to fix tunnels and even out a candle: 

If the tunneling isn't very bad, lay the candle on its side and use your lighter to melt the wax away from the wick and pour it into the rubbish bin. Relight your candle and make sure that you allow the wax pool to reach the edge before blowing it out. This will be messy as the wax will turn black when melting it.

Cut out the wax that is above the level of the wick with a butter knife.

Remove the wax after its melted with a cotton ball or paper towel. After removing enough melted wax so that the wick is above the melt pool the candle should begin to burn properly.

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